Holistic design 

the art of crafting user journey as a product

ho·lis·tic: /hōˈlistik/

characterized by comprehension of the parts of something as intimately interconnected and explicable only by reference to the whole.

Think beyond the product  

Placing users first before technologies; the goal is to deliver an everyday experience that is effortless, purposeful and memorable. Below is a high-level walkthrough of the design process in practice. Few factors to consider that can make a huge difference in the outcome:

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  • The UX is never an isolated experience, always considers BEFORE it starts and AFTER it ends.

  • X FUNCTIONS and USERS are in many parts of this process.

  • Product and functional requirements supported by USER STORIES and JOURNIES.

  • The teams understand the agile FAIL FAST and ITERATIVE through the developement.

  

(a reference process of user-centered design thinking)

 

understanding                            questioning                             framing problem 

EMPATHY / DISCOVERY

vision concept                           UX flow + strategy                       opportunity sprint 

ENVISION

requirements                                solution sprint                          validating design

ITERATIVE DESIGN SPRINT

DEVELOPMENT

development                                      debug                                          launch

The true process is that there is NO TRUE PROCESS.

I create a set of design process flows for the team to choose and go, based on the requirements, business model maturity, 

type of products, concept or production, time to market, project length, etc... A designer can confidently deliver the best solution design in the shortest time. Among all the flows, below are 3 references to share. ​(simplified for presentation)

different projects = different flow = different result

DISCOVERY

ENVISION

DESIGN SPRINT

DEVELOPMENT

A

B

C

Cross-function is the key

DISCOVERY SESSION

INTERVIEW CANDIDATES

IMMERSIVE IN HOME RESEARCH

Let's begin the journey

PRODUCT VISION WORKSHOP

HERO SCENARIOS

CONTEXTUAL USER FLOW

Agile + Iterative + Users

 WIREFRAMING

ITERATIVE DESIGN SPRINT

Making real product from the learning 

INTEGRATING ALL THE FUN TOGETHER

WORKING LIKE IT IS SUPPOSED TO BE

Designing products starts with a user journey

The UX workshop gives the teams an opportunity to learn from each other with different backgrounds and cultural perspectives. Most importantly, imagine how the user will use something in the future.  It's where everyone starts with a single vision and making something very meaningful for the users.